Environment
Situation
Resolution
https://www.novell.com/documentation/nnls/install/data/boqg5k5.html
Is your /etc/hosts file configured correctly and do you have connectivity to the internet?
See TID: https://support.microfocus.com/kb/doc.php?id=10089525
Does your linux box have a Firewall (FW) enabled?
Did you use the correct host name per the online documentation? https://www.novell.com/documentation/nnls/labguide/data/bpbyqw8.html
Did you configure timesync before the install of NNLS?
point to a ntp server
10.10.10.25
time.novell.com
rcxntpd stop
rcxntpd start
verify timesync configuration:
ntpq –p
Add xntpd to the init3 and init5 run levels:
See if you can find clues in the install log:
/var/log/nterprise_linux_services_install.log
Are you running on a supported platform?https://www.novell.com/documentation/nnls/labguide/data/bolsjw9.html
Find out what version and
distribution of Linux you are running:
What version is your kernel?
If you want to see what products are installed/running use this
script.
SCRIPT NO LONGER AVAILIBLE
To send this output to NTS
type:
b2-nls-check > /tmp/nls.out
You may need to | su root | CHMOD
777 B2-NLS-CHECK in order to run it.
NTS may request a cfg2html report (similar to a config.txt). Search
google for cfg2html-linux After installing the rpm run
/usr/bin/cfg2html-linux as root
After you run cfg2html-linux do
ls | grep .html
If you want to attempt the install again you may need this removal
script that scrubs the failed install. Uninstall Novell Linux
products.
The scrub/remove script can be downloaded from: https://support.novell.com/servlet/filedownload/uns/pub/scrub_1_2_12.tgz
gzip -d scrub_1_2_12.tgz
tar -xvf scrub_1_2_12.tar
./novell-scrub.sh
WARNING: THIS WILL REMOVE ALL
NOVELL NNLS PRODUCTS INCLUDING EDIRECTORY
Additional Information
Formerly known as TID# 10093412