Upgrading from Patchlink 6.2.2.181 to 6.3.2.700 the webconsole doesn't show images

  • 3613924
  • 22-Jun-2007
  • 30-Apr-2012

Environment

Zenworks Patch Management 6.2.2.181
Zenworks Patch Management 6.3.2.700
Microsoft Windows Server 2003 Service Pack 1

Situation

After upgrading from Patchlink 6.2.2.181 to 6.3.2.700 the web console does not show the images. Everything functions in the web console but the images are not showing up, such as the Novell logo.

Resolution

The PLUS_ANNONYMOUS account password had been changed in 6.2.2.181 and the PLUS_ANNONYMOUS account needs to be verified that it is the correct password and that all the other IIS virtual directories and directories match it. The style sheets and images directories need to match the password.
Please contact Novell Technical Support

Additional Information

Directories and virtual directories that need to be checked to match the PLUS_ANNONYMOUS account for authentication in IIS are:
Virtual Directories:
AgentCenter
DAgent
Gravitix
Update
UpdateStorage
Directories:
images
Style Sheets