- Go to the control panel and open the Add or Remove Programs applet. Look through the list of applications for an entry entitled Intellisync Mobile Suite and uninstall it.
- In next you want to delete the Intellisync Mobile Suite directory. Usually, this directory is found in c:\program files. However, if you installed in another location, just go to that location and delete the Intellisync Mobile Suite directory.
- Start Regedit on a server and go to Hkey_Local_Machine\Software. Locate the Synchrologic key and delete it.
- Next, locate the HKey_Local_Machine\Software\Microsoft\Windows\CurrentVersion\Installer\Folders key. You will want to delete any entries that include the directory where IMS was installed. By default, IMS is installed in c:\program files\Intellisync Mobile Suite. So, you would want to delete any entries starting with that path. If you installed to a different directory, you will want to look for that and delete items with that in it.
It is possible that during the uninstall process, the folders for the IMS Website were deleted. Windows 2003 will still let you select the website and delete it. It will generate a dialog box saying the underlying folders cannot be found, but it will let you delete the website.
However, Windows 2000 likes to have at least one of the folders available. If you get an error saying the underelying folders cannot be located and it will not let you delete the website, then you have to trick IIS a little. Go to the folder where IMS was installed (it will still be there despite your having uninstalled the software). The IIS error occurs because it cannot find the WWW directory in the IMS directory. So, just create an empty directory named WWW in the IMS directory. You should now be able to delete the IMS Website.