ZAM Manger doesn't launch

  • 3611112
  • 12-Dec-2007
  • 27-Apr-2012

Environment

Novell ZENworks 7 Asset Management - ZAM7

Situation

Starting ZENworks Asset Management Manager C:\Program Files\Novell\ZENworks\Asset Management\Bin\NetCMgr.exe fails to load without error or logging.

Resolution

This may occur after you apply an update and there are other modules loaded. If so, shut down the other modules and try to restart the Manager.
Be sure that the Netcmgr.exe and TSCmgr.ex_ processes are not already running in the Task Manager processes. If so stop them and then try to restart the Manager.
Check whether the ODBC Data source administrator tracing tab is set to start tracing. Try setting it to stop tracing then reload the Netcmgr.exe as detailed above.