Environment
Novell GroupWise 6
Novell GroupWise 6.5
Novell GroupWise 7
Novell GroupWise 8
Novell NetWare Client
File Caching is enable / on in the NetWare client
Novell GroupWise 6.5
Novell GroupWise 7
Novell GroupWise 8
Novell NetWare Client
File Caching is enable / on in the NetWare client
Situation
Corrupt domain database
Error: "C022" when starting MTA
Cannot move GroupWise user and only get destination domain updated in "User move status" window.
Error: "C04F" rebuilding domain
Error: "C22" starting GWIA
Not able to start MTA
Cannot start GWIA
The configuration database could not be open when starting GWIA CO22
Cannot administer GroupWise objects in ConsoleOne
Admin changes not taking effect IE passwords do not change, new users cannot log in, moved users do not move
GroupWise Passwords not changing
Error: "C022" when starting MTA
Cannot move GroupWise user and only get destination domain updated in "User move status" window.
Error: "C04F" rebuilding domain
Error: "C22" starting GWIA
Not able to start MTA
Cannot start GWIA
The configuration database could not be open when starting GWIA CO22
Cannot administer GroupWise objects in ConsoleOne
Admin changes not taking effect IE passwords do not change, new users cannot log in, moved users do not move
GroupWise Passwords not changing
Resolution
Turn off file Caching in NetWare client properties on the
workstation you use to run ConsoleOne on so that the workstation
that you using ConsoleOne on does not use this option. This option
has been locking open files causing admin messages to be locked in
GW queues as well as locking open database files which can cause
corruption
Alternate fix:
Alternate fix:
Opportunistic locking in the NetWare client is locking GroupWise
database files and this is causing the changes to not be written
back to the server, which is corrupting the domain databases and
causing the above errors. Either disable opportunistic locking
(File Caching) on all administrator workstations or disable it on
the GroupWise server. To disable op locking refer to https://support.microfocus.com/kb/doc.php?id=10085899
Additional Information
File Caching on the workstation where ConsoleOne runs has the
Domain.db locked open and the admin message created in ConsoleOne
cannot update the domain database.
GroupWise Version 8 ConsoleOne snapin now "Checks and Warns" for File Caching and File Commit settings
The Novell client settings should be set as follows:
Formerly known as TID# 10089124
GroupWise Version 8 ConsoleOne snapin now "Checks and Warns" for File Caching and File Commit settings
The Novell client settings should be set as follows:
- Right click on the Novell Client Red N down by the clock
- Go to Advanced settings tab
- Highlight File Caching and set to OFF
- Highlight File Commit and set to ON
- Reboot Workstation
Formerly known as TID# 10089124