Unable to image D410 laptops with specific hard drives

  • Document ID:3603581
  • Creation Date:27-Feb-2007
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Desktop Management

Environment

Products:
Novell ZENworks Desktop Management 7 Support Pack 1 - ZDM7 SP1
Novell ZENworks Desktop Management 7 - ZDM7 Imaging
Novell ZENworks Desktop Management 7 - ZDM7 PreBoot Services (PXE)
Configuration:
Dell Latitude D410 Laptop
Fijitsu harddrive model MHV2060AH
Hitachi Travelstar model HTS541060G9AT00

Situation

Hard drive size is not detected correctly.
Hard drive size is detected as 32GB and not 60GB.
Blinking cursor after restoring imaging to laptop.

Resolution

Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 3a, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at Novell Support