Inventory Sync Service fails

  • Document ID:3602526
  • Creation Date:04-May-2007
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Desktop Management

Environment

Novell ZENworks 6.5 Desktop Management Support Pack 2 - ZDM6.5 SP2 ZENworks Inventory
Novell ZENworks 7 Desktop Management - ZDM7 Inventory

Situation

Inventory sync service ceases to operate. With verbose logging, the end of the log contains

[6/15/05 13:42:56.105] ZENInv - Inventory Sync Service:
AttributesReturn object return value = 102
[6/15/05 13:42:56.105] ZENInv - Inventory Sync Service:
InventoryAuthUtilities.search returned an ERROR.


Inventory Sync Service fails


Resolution

For ZDM7: Fixed in ZENworks 7 with SP1 Desktop Management, available athttps://download.novell.com

For ZDM6.5 SP2: fixed in ZENworks 6.5 Desktop Management SP2 IR1 or newer found athttps://download.novell.com

Additional Information


Formerly known as TID# 10098443 NOVL102932