NDSD process cores every day in NCP Server GetEntryFromDirCache

Document ID:3594003
Creation Date:05-Feb-2008
Modified Date:27-Apr-2012
- Micro Focus Products:
  eDirectory
  Open Enterprise Server

Environment

Products:
Novell Open Enterprise Server 1 (OES1) Support Pack 2 Linux

Situation

Symptoms:
NDSD process cores every day in NCP Server GetEntryFromDirCache.
Users can no longer log into OES Linux Server.
A backtrace extracted from an ndsd core dump looks similar to the following:

#0 
0x46c56494 in GetEntryFromDirCache () from
/usr/lib//nds-modules/libncpengine.so   (gdb)
where  

#0  0x46c56494 in GetEntryFromDirCache () from
/usr/lib//nds-modules/libncpengine.so  

#1  0x46c57036 in GetFileLockInformation () from
/usr/lib//nds-modules/libncpengine.so  

#2  0x46c867d2 in SCloseSem () from
/usr/lib//nds-modules/libncpengine.so  

#3  0x46c8696f in Case32 () from
/usr/lib//nds-modules/libncpengine.so  

#4  0x46c86cb5 in ExecuteNCPPacket () from
/usr/lib//nds-modules/libncpengine.so  

#5  0x46c62a6e in INCP::HandleNCPFileServiceRequest () from
/usr/lib//nds-modules/libncpengine.so  

#6  0x46c63f9e in INCP::Process () from
/usr/lib//nds-modules/libncpengine.so  

#7  0x46c64a2a in INCP::HandleNCPRequest () from
/usr/lib//nds-modules/libncpengine.so  

#8  0x46c651e5 in INCP::ServiceStreamGroupConnections () from
/usr/lib//nds-modules/libncpengine.so  

#9  0x46c6583f in NCPPollerThread () from
/usr/lib//nds-modules/libncpengine.so  

#10 0x080574aa in PoolWorker ()  

#11 0x40172cf7 in start_thread () from
/lib/tls/libpthread.so.0  

#12 0x4026237e in clone () from /lib/tls/libc.so.6

Status

Reported to Engineering

Additional Information

For details on how to capture an ndsd core dump and extracting a backtrace from it, refer to KB 3078409 - Obtaining and handling eDirectory core files on Linux and Solaris.