Citrix client session hangs if user cancels SecureLogin Passphrase request

  • 3582771
  • 07-Mar-2007
  • 11-Jul-2012

Environment

Novell Securelogin 3.51
Citrix MetaFrame

Situation

Citrix client session hangs if user cancels SecureLogin Passphrase request
If a user launches a SL enabled published application and is prompted for their passphrase, after an administrator changes their password, and the user cancels the PassPhrase dialog. The citrix session is left open, but no screen is presented to the user. The processing left running in the hung session are:

CSRSS.EXE
Winlogon
ssonsvr
wfshell
slbroker

Resolution

This issue is addressed in Novell Secure Login 3.51 SP1 and greater

Additional Information


Formerly known as TID# 10094377