820e error while archiving emails on Windows Vista

  • 3582306
  • 10-Mar-2008
  • 27-Apr-2012


Novell Client for Vista
Novell GroupWise 7
Microsoft Windows Vista
Archive directory located on a NetWare Server


820e error while archiving emails on Windows Vista
820e error while archiving emails on Windows Vista to NetWare Server
Mails archive sucessfully with an 820e error
Unarchving mails from an Archive located on NetWare Server gives 8201
Mails in the Archive as well as the online mailbox after unarchiving while using Windows Vista


Download and install any release of the Novell Client for Vista 1.0 Update 2 or later.
As of August, 2008, the latest update was version 6.


Reported to Engineering

Additional Information

Steps To Duplicate:
1. Login to online GroupWise Mailbox
2. Click Tools | Options | Environment | File Location
3. Change the Archive Directory to a directory on the NetWare Server
4. Click OK and close
5. Try archiving an email. The mail gets archived with an 820e error message
6. Try switching to the Archive mailbox and unarchive the mails
7. Error 8201 is seen and the mail can be seen in the archive as well as online mailbox
Everything works if the archive path is on the local workstation