CR - DVD Download is failing.

  • 3577968
  • 11-Oct-2006
  • 16-May-2013

Environment

All

Situation

Customers may have difficulty downloading large files including DVD ISOs.

Resolution

Heads Up: DVD Download May Fail


You may have difficulty downloading large files including DVD ISOs, depending upon your browser or download manager. For best results, you should use Mozilla Firefox 1.5 or later. If you use a download manager, your browser version will not be a factor. Make sure you're using the latest version of your download manager and that it supports large files. For example, if you use wget, it must be version 1.10 or later.


Note: The following browsers are some of those that are unable to download files that are larger than 2GB—


* Firefox versions earlier than 1.5 (downloads 2GB then quits)

* Internet Explorer 6 or earlier (fails to start download)

* Internet Explorer 7 Beta (fails to start download)

* wget version earlier than 1.10 (downloads 2GB then quits)