Environment
Novell ZENworks 7.5 Asset Management - ZAM7.5
Situation
When using
ZENworks Asset Management 7.5 duplicate entries in software
compliance appear when choosing the "group by" option.
Example
-
Company has
3 records for Visio 2003 Standard.
Inv. sb12345
- 1 license
Inv. sb12346
- 1 license
Inv. sb12347
- 1 license.
Under
software compliance reports, the default report shows - a single
line item for Visio 2003 Standard with license quantity of
3.
This is
correct.
If the user
chooses the "Group By" option on the software compliance report
though, they get different results:
- Choose Group By
- Choose Department
- Choose ISD
- Click Search
- Choose Group By
- Choose Department
- Choose ISD
- Click Search
Now Visio
2003 Standard shows a license quantity of 12!
Examination
of the 12 licenses shows that each license is listed four
times.
Resolution
Fixed in ZAM
7.5 IR 5.
Interim Releases can be scheduled to run automatically or can be download manually at https://download.novell.com . The Interim releases can be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section for details of how to set up automatic downloads if desired.
Interim Releases can be scheduled to run automatically or can be download manually at https://download.novell.com . The Interim releases can be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section for details of how to set up automatic downloads if desired.
Each interim release is cumulative.
If Interim Release 5 is not available due to a newer interim
release being placed on the website, be assured that the code
needed is in the later release.