iPrint Client Management (iCM) fails to distribute printers

  • 3566971
  • 30-Oct-2007
  • 26-Apr-2012

Environment

Novell iPrint Client for Windows

Situation

iCM fails to distribute iPrint printers assigned to users.

Resolution

Install the 4.32 iPrint client or later.

Additional Information

The 4.26 iPrint client has a bug that causes iCM to fail if too many Groups are assigned to a user object. The threshold of Groups varies, depending on the length of the Group names. However, an approximate number of Groups that will trigger this bug is 80. In other words, if a user is assigned to 80 or more Groups, then iCM will not work for that user.

For more information on iCM:
- search download.novell.com for iCM
- download the EXE
- extract the executable
- read the README.HTM.

NOTE: Prior to Nov 2007, this TID stated that the 4.30 iPrint client contains the fix to this issue. That statement was incorrect. The 4.32 iPrint client contains the fix to this issue.

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