Applications that should be marked as excluded are not

  • 3564336
  • 25-Nov-2007
  • 27-Apr-2012

Environment

Novell ZENworks 7.5 Asset Management - ZAM7.5

Situation

There are some products that are marked by ZAM as being excluded, meaning they do not need to be reconciled. An example of this would be the ZENworks Asset Management Components. We do still detect these products as being installed, but they will not show on the Reconciled products list as needing to be reconciled. The problem was that some excluded products were showing up on the Unreconciled products report when they shouldn't.

Resolution

Fixed in ZENWorks Asset Management 7.5 Interim Release 7 or newer

Interim Releases can be scheduled to run automatically or can be downloaded manually at https://download.novell.com. The Interim releases can be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section details of how to set up automatic downloads if desired.

Each interim release is cumulative. If Interim Release 7 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.