iFolder Web Access Error: "Failed: Unable to connect to the iFolder server.”

  • 3563295
  • 01-Aug-2007
  • 27-Apr-2012


Novell Open Enterprise Server (Linux based)
Novell iFolder3
Novell iManager 2.5


  • When trying to access iFolder through the web interface, an error occurs:

    Failed: Unable to connect to the iFolder server.

  • Additionally, when trying to login to the the iFolder plugin through iManager it displays: "An internal error has occured.”
When the "Details" button is clicked, the following error message is produced [partial]:

AxisFault faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException

faultSubcode: faultString: org.xml.sax.SAXParseException: Premature end of file.


Open the /var/lib/wwwrun/.local/share/simias/Simias.config file. In the "Store Provider" section, look for the 'Version' setting. If the value is set to "0" it is likely the source the problem.

Change the value to "0.x" where x is the version of simias-enterprise installed on the server. If unsure of the version, run this command in the terminal:

rpm -qa | grep -i simias-enterprise | awk -F . '{print $2}'

This command will return a single digit. This is the version number that should show in the Simias.config file. For example, if "2" was returned by the above command, the "StoreProvider" section would appear as follows:

<section name="StoreProvider">
  <setting name="Path" value="/datalocation" />
  <setting name="Assembly" value="Simias.dll" />
  <setting name="Type" value="Simias.Storage.Provider.Flaim.FlaimProvider" />
  <setting name="Version" value="0.2" />

Edit only the Version setting value! (Ensure it matches the previous value).