Scan fails during hardware test. No data is uploaded to the database.

  • 3559453
  • 29-Jan-2007
  • 27-Apr-2012

Environment

Novell ZENworks 7 Asset Management - ZAM7

Situation

Scanning fails during the hardware test.  No data for the machine is uploaded to the database.

Resolution

The collector is failing on test 704, the monitor test.  The array test for the monitor is limited and in a case where there are multiple monitor components found the array is not big enough and the collector will fail. 

Workaround:  Globoally disable test 704 with the Advanced options within a Collection option set, syntax being:

disable:704

Or disable the test individually by creating a text file within the Collectors \bin directory named OPTIONS.TXT.  Add one line to the file

disable:704

 

 

Status

Reported to Engineering

Additional Information