NAL Personal Folders Being Deleted and Cleared When Roaming Profile Reset

  • 3557249
  • 22-Feb-2007
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Application Launcher (NAL)
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Management Agent + Client
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Management Agent

Situation

Creating Personal Folders in Application Launcher for users.
1. Enable Personal Folders in the Launcher Configuration
2. Add the registry key on the WS that allows for the personal folder information to be pushed and saved in eDirectory under the NRD values.
[HKEY_LOCAL_MACHINE\SOFTWARE\NetWare\NAL\1.0]
"DisableStorePersonalFoldersInNRD"=dword:00000000
Folders should then be stored in eDirectory and pushed with the users profiles. However, in this situation using roaming profiles and in the upgrade environment from 3.2 to 7 the values are not being read and in some cases cleared from eDirectory when the users profile is reset.

Status

Reported to Engineering