Attribute could not be found: Printer Agent Name

The creation of an iPrint printer in iManager is reported as successful. But when attempting to manage the object using iManager, the following error is returned:

"Attribute could not be found: Printer Agent Name"

Open the properties of the Printer Agent using ConsoleOne, go to the Other tab, and the Printer Agent Name and PSM Name attributes will be missing.

Install the updated iPrint Plug-in from download.novell.com.

Workaround:
After creating the Printer Agent using iManager, follow these steps:
1. Launch ConsoleOne
2. Go to the properties of a Printer Agent
3. Click the Other tab
4. Click the Add.. button
5. Add an attribute named "PSM Name"
6. Add another attribute named "Printer Agent Name"
7. Go back to iManager to manage the printer agent. The printer agent should no longer return the error.

This problem is seen by only a few customers. The replica design contributes to the cause of the problem. The iManager iPrint plug-in instructs the Print Manager to create the printer agent object in eDirectory. The Print Manager creates the object in two phases. The Printer Agent Name and PSM Name attributes are created in the second phase. If eDirectory cannot synchronize the changes fast enough, then those two attributes are not applied. The updated plug-in, which is available by email request, changes the way the printer agent is created. The updated plug-in instructs the Print Manager to create the agent in one step instead of two.