Environment
Novell
ZENworks 10 Configuration Management
Situation
The keyboard
is unresponsive while trying to image a Dell GX-620 with an A12
Revision BIOS.
Resolution
There is a known
issue between the Linux Boot Kernel, Dell BIOS and the USB
Keyboards.
There needs to be an option for "Legacy USB Support" in the BIOS.
Reverting to BIOS version A05 will provide this BIOS option and allow for proper operation.
Dell is supposed to release BIOS version A13 to correct this issue, but no time table exists at this point in time.
There needs to be an option for "Legacy USB Support" in the BIOS.
Reverting to BIOS version A05 will provide this BIOS option and allow for proper operation.
Dell is supposed to release BIOS version A13 to correct this issue, but no time table exists at this point in time.
Status
Reported to EngineeringAdditional Information
It is not known if any BIOS versions
between A05 and A12 will work.