CDROM drive causes long delays when doing automated imaging

  • Document ID:3548251
  • Creation Date:27-Feb-2007
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Desktop Management

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1
Novell ZENworks 7 Desktop Management - ZDM7 Imaging
Novell ZENworks 6.5 Desktop Management - ZDM6.5 Imaging

Situation

Sony model #CDU5211 causes long delays in automatic imaging
CDROM drive is accessed multiple times each time an imaging command is used.
Example:
img pd1
img pc1 ntfs
img pa1
img rp $PROXYADDR //servername/volume/pathtofile/file

Resolution

Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 3a, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at Novell Support