ABEND: GWPOA-Logging Process

  • 3546779
  • 15-Mar-2007
  • 27-Apr-2012

Environment

Novell GroupWise 7
Novell GroupWise NLM Agent
Novell GroupWise Post Office Agent
Novell NetWare 6.5
Novell NetWare 6.0

Situation

Server would randomly abend, usually right after midnight. But there were several abends that occurred in the mornings and late afternoons.

Server NW_SRV halted Wednesday, February 7, 2007 12:00:01.759 am
Abend 1 on P01: Server-5.70.06: Page Fault Processor Exception (Error code 00000010)

Registers:
CS = 0060 DS = 007B ES = 0068 FS = 007B GS = 007B SS = 0068
EAX = 00000000 EBX = A93FE000 ECX = 00000000 EDX = 0000004E
ESI = 9F400058 EDI = 54896E02 EBP = AE9C8D41 ESP = 179EF716
EIP = F4BDB33D FLAGS = 00010046
Address (0xF4BDB33D) exceeds valid memory limit
EIP in UNKNOWN memory area
Access Location: 0xF4BDB33D

The violation occurred while processing the following instruction:

Running process: GWPOA-Logging Process
Thread Owned by NLM: GWPOA.NLM
Stack pointer: A2BF08F0
OS Stack limit: A2BE70E0
Scheduling priority: 67371008
Wait state: 3030070 Yielded CPU
Stack: --00008D63 (LOADER.NLM|KernelAddressSpace+8D63)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)

< snip>

Additional Information:
The CPU encountered a problem executing code in SERVER.NLM. The problem may be in that module or in data passed to that module by a process owned by GWPOA.NLM.

Resolution

The software distribution directory was on another server, but the /user /pass switches in the *.poa configuration file were commented out. GroupWise will check the software distribution directory, and attempt to connect to the remote server. If the user and password are not specified, this can abend the server.

Need to specify a /user /pass switch in the configuration file.

section of *.poa configuration file to change:
; Remote Connection(s).
; The user id and password for remote file server(s).
;----------------------------------------------------------------------
;/user-[user ID]
;/password-[password]