Unable to connect to online groupwise system

  • 3546491
  • 04-Jul-2007
  • 27-Apr-2012

Environment

Novell GroupWise Post Office Agent Service Pack 2
Novell GroupWise 7 32 bit client Service Pack 1 or 2

Situation

After configuring the options for "Hit the Road" from the client, and then clicking OK to start the sync, the following error is displayed:
Unable to connect to online groupwise system.

Resolution

Check the properties of the POA object in ConsoleOne. From the GroupWise tab, select the Agent Settings page and make sure "Enable TCP/IP (for Client/Server) is checked. If it is not, the unable to connect error will be displayed.