Reply to all format incorrect when replying to a message sent from Exchange to a GroupWise Distribution list

  • 3540099
  • 16-Feb-2008
  • 27-Apr-2012

Environment

Products:
Novell GroupWise 7
Novell GroupWise Gateway - 7.x Gateway for Microsoft Exchange
Microsoft Windows 2000 Server Standard Edition
Microsoft Windows 2003 Server Standard Edition
Microsoft Windows 2000 Server Enterprise Edition
Microsoft Windows 2003 Server Enterprise Edition
Microsoft Exchange 2000
Microsoft Exchange 2003

Situation

Symptoms:
Reply to all format incorrect when replying to a message sent from Exchange to a GroupWise Distribution list
D101 error when replying to all on an email sent from Exchange user to GroupWise distribution list
ERROR: "Some addresses are undeliverable and have been crossed out.
Would you like to go to the address book to resolve them?" while sending reply to all message.
Sending message disregarding the above errors results in all user receive the message correctly
User names in To: field appear several times when selecting to reply to all

Resolution

The issue appears to be cosmetic as the recipients do receive the mail correctly after dismissing the error message received in the client during the send.
Reported to Engineering

Status

Reported to Engineering

Additional Information

Steps To Duplicate:
1. Send mail from Exchange user to a GroupWise Distribution List
2. Log in as the GroupWise user and read message and choose to reply to all
3. Note the To: field contains one of the GroupWise users names over and over (4 times.)
4. Choose the send button and receive D101 user not found error
5. Click OK to D101 and error "some addresses are undeliverable and has been crossed out.
Would you like to go to the address book to resolve them?" is received
6. Click NO and the message is sent
7. All recipients get the message including the exchange user.
8. The Properties of the Sent Item show the user multiple times
9. The Exchange user can do a reply to all without any issues. The issue is only with the GroupWise users doing reply to all