Elluminate - SSLHandshakeException

  • 3535234
  • 19-Feb-2008
  • 26-Apr-2012

Environment

Elluminate 8
Java 1.4.1_02

Situation

Trying to connect to an elluminate session gives the following errors.
Direct call to Direct el07.elluminate.com:443 failed
javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Could not find trusted certificate
Direct call to Direct el07.elluminate.com:80 failed
javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Could not find trusted certificate
Direct call to Direct el07.elluminate.com:443 failed
javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Could not find trusted certificate
Direct call to Direct el07.elluminate.com:80 failed
javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Could not find trusted certificate

Resolution

Installed a newer version of java (java 6 update 3) and was able to connect to the elluminate session.