ZENworks Asset Management Install via RDP fails to create NC_FileStore content

  • 3531959
  • 28-Nov-2007
  • 27-Apr-2012


Novell ZENworks 7.5 Asset Management - ZAM7.5
Microsoft SQL 2005 database on remote server


After a new install, errors running updates, inventory etc.
ERROR (from TSCMgrEvent, TaskServerCoreEvent, ServerUpgradeCoreEvent etc.):

Application ... Error at ... File Store Initialization Failed
[2.4.1200] This application was unable to obtain data necessary to access the file store.
Manual inspection of the database showed missing tables and particularly, NC_FILESTORE exists, but is empty.


In this particular case, the ZAM server install was done from a remote client, via RDP session, using the remote client CD for installation source. Copying the installation files to the ZAM server or using the ZAM server CD drive and reinstalling after uninstalling and removing the old database resolved the problem.