VirtualOffice and Authenticated SMTP when mailing files from "Files"

  • 3531882
  • 13-Apr-2007
  • 27-Apr-2012


Novell Virtual Office
Novell NetWare 6.5 Support Pack 6


There is no submit button on the username/password web browser page when sending a file within VirtualOffice. This problem occurs when the following conditions are met :
  • The SYS:/tomcat/4/webapps/NetStorage/WEB-INF/classes/ file contains a
    MailHost = {mailserver.that.uses.authenticated.smtp}
  • The user sending the file has an e-mail address specified in ConsoleOne.
  • The sending of the file is occuring in VirtualOffice.
To reproduce the error :
  1. Log in to VirtualOffice.
  2. Clicking on the Files button (the folder at the top).
  3. Browse to a file to send.
  4. Click on "File" on the webpage (not the browser).
  5. Click on "Mail".
  6. Fill out the mail form.
  7. Click "Send File".
  8. Note that there is no button to submit the credentials requested on the next page.


The best work around is to utilize a mail server in the SYS:/tomcat/4/webapps/NetStorage/WEB-INF/classes/ file that does not require authentication for sending files (an internal mail relay, for example).


Reported to Engineering