Unable to import workstations due to no trusted certificate found

  • 3529204
  • 04-Aug-2006
  • 30-Apr-2012

Environment

Novell ZENworks Desktop Management 7 - ZDM7 Automatic Workstation Import

Situation

Workstations will not import when running services on a OES Linux server. In the awsi.log on the Linux server the follow error will display:

javax.naming.CommunicationException: anonymous bind failed: ldap1.intranet.bt.gob.ve:636 [Root exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: No trusted certificate found]

Resolution

The configuration in the /etc/opt/novell/zenworks/zdm/novell-zdm-awsi.conf file was incorrect. The LDAP server was not a member of the eDirectory Tree. It is recommended that no changes should be made to this file, unless needed. The defaults in the configuration should work for most environments. After commenting out the custom configurations and restarting the awsi service, workstations began importing.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.