Environment
Novell
ZENworks Asset Management 3.3 - ZAM3.3
Novell
ZENworks 7.5 Asset Management - ZAM7.5
Novell
ZENworks 7 Asset Management - ZAM7
Novell
ZENworks TS.Census 3.2
Situation
There are
multiple methods of installing the client client to
workstations. If ZENWorks is being used to push out an
install package there are items to check for the installation
process to successfully take place.
There are
times when the worksationOID identifier which should be unique to
each workstation get's pushed out with a snapshot. Please
refer to NOTE below within the resolution.
Resolution
Setup first checks to see if the client application is already installed. It checks for:
1. the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ App Paths\COLW32.exe2. The existence of a file within the collection client's install \bin directory. The file name is ColW32.exe
If both
exist, setup terminates. If either one is missing, setup
runs.
You can
create a script to check for the above so the ZAM installation for
the client will run successfully.
NOTE:If you are using a snapshot to push out the collection client it is
very important that you first remove the workstationOID from the
registry before pushing out to the workstations. If you do
not remove this OID then you will be pushing out the same
identifier to all the machines which will severely hinder your
collection results. You will want to remove the
WorkstationOID value from the below location:
HKEY_LOCAL_MACHINE\SOFTWARE\Tally
Systems Corp.\TSCensus\CollectionClient\WorkationOID