Collector fails on hardware test #410, Plug and Play on Vista

  • 3522592
  • 13-Apr-2007
  • 27-Apr-2012


Novell ZENworks 7.5 Asset Management - ZAM7.5


The Win32 collector will fail to complete and no data about the workstation will be loaded into the database. If the Collection client is run in diagnostic mode the below error will be seen in in the client's trace log:
11/06/06 11:22:52 ReaperTestList::ExecAllTests - Running test 410 (0x019A) - 11/06/06 11:22:52 ReaperTestList::ExecAllTests - Test 410 (0x019A) Failed - 11/06/06 11:22:52 Error - s:3 c:CRegistryKey m:EnumerateKey 1:HKEY_DYN_DATA 2: 3: 4: 11/06/06 11:22:52 ReaperTestList::ExecAllTests - Running test 420 (0x01A4) -


Fixed in ZENWorks Asset Management Interim Release 1 or newer
Interim Releases can be scheduled to run automatically or can be downloaded manually at The Interim releases can also be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section for details of how to set up automatic downloads if desired.

Each interim release is cumulative. If Interim Release 1 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.