Unable to print .PDF attachment using the Print Using Associated Application checkbox

  • 3522133
  • 06-Sep-2006
  • 10-Jun-2013

Environment

Novell GroupWise 7
Novell GroupWise 32 bit Client
Adobe Acrobat

Situation

When trying to print an attached .PDF from a mail message using the Print using Associated Application check box actually opens Adobe Acrobat instead of printing the application.  Other files print fine with this option checked.

Resolution

You can print the document from within Adobe once the application opens as a workaround.  This has been reported to engineering.