Print Calendar printout wastes paper when large number of calendar items are present

  • 3520998
  • 05-Feb-2007
  • 29-May-2012

Environment

Novell GroupWiuse 6.5
Novell GroupWise 7

Situation

Print Calendar printout wastes paper when large number of calendar items are present
Print Calendar printout has 2+ blank lines between items
Print Calendar printout at times also does not have even 1 blank line between items
Print Calendar Printout not consistant, items run together also, hard to read

Resolution

This problem has been duplicated in house and has been reported to GroupWise development.

STD:
1. Have a full calendar in GW 6.5 or GW 7. Tasks , Notes, Appointments.
2. In the GW client click on File, Print Calendar
3. FORMAT is Week, Available Forms is Multi-Week Calendar
4. On the CONTENT tab click on the Message radio button for Appointments, Tasks, and Notes.

5. Click on the Print button and you will find the print out to have 2+ blank lines between some items, it is NOT consistant, some items have not blank lines and some have up to 3 or 4 or more. The customer reporting this has a staff of about 25 people and the president of the university has a huge calendar for years ahead. Each week the staff has a meeting with the President to go over which calendar items are important , each of the 25 users must have a copy of the print out. It prints out because of this to be about 1" thick. It wastes paper and is hard to read.
The customer is aware that you can have lines printed between the items but they do not want that.

6. The extra blank lines on the printout betweent he calendar items are not as the result of extra blank lines in the message body of the calendar item.

NOTE: The problem occurs in GW 6.5 sp2, sp3, and sp4 and sp5 and GW 7. The problem does not occur in GW 6.5 sp1 ( 7-11-03 client 32 build )

New Information: A customer reported that the problem also occurs in GW 6.5 sp6. GroupWise 6.5 is no longer being developed so if the problem occurs in the current version GroupWise 7.0.1 and beyond then we can try to address this in that version.

Additional Information


Formerly known as TID# 10097855