Environment
Novell GroupWise WebAccess 7
Novell GroupWise WebAccess 6.5
Novell GroupWise 7.0.1 snapins.
Situation
Error: "Compile Error: login.htt: Line 1: File does not exist:
login.htt.. Cannot load file: login.htt"
Unable to login to WebAccess after changing settings in
GroupWise WebAccess object in ConsoleOne.
Resolution
To resolve this issue there are 2 options.
Option 1.
Delete and Recreate all the WebAccess application objects
you have.
Highlight the NDS container which has the domain object and
you will see SOME or ALL of the following objects on the
right hand side.
GroupWise WebAccess
GroupWiseWebPublisher
Novell Speller
GroupWiseDocumentProvider
GroupWiseProvider
LDAPProvider
GroupWiseWebPublisher
Novell Speller
GroupWiseDocumentProvider
GroupWiseProvider
LDAPProvider
Edit each one of these objects you have, and write down the settings for each object. Then delete the objects, if it asks to delete directory structure say NO, then recreate the objects manually.
Option 2. (easy way)
Delete the objects above, if it asks to delete directory structure say NO, then reinstall the WebAccess Application, not the agent, and it will recreate the objects for you. In both instances it is good to have a record of what is in the objects in case you need to do any modifications.
Additional Information
Cause:
Old information from GroupWise 6.5 objects or
earlier versions is being written to the webacc.cfg file when
modifying the objects in ConsoleOne.
If you compare the webacc.cfg file before and after modifying
we can see the difference:
Good WebAcc.cfg:
Templates.path=\\ServerName\sys\Tomcat\4\webapps\gw\web-inf\classes\com\novell\webaccess\templates
Templates.Images.url=/gw/com/novell/webaccess/images
Bad WebAcc.cfg:
Templates.path=\\ServerName\SYS\Tomcat\4\webapps\ROOT\web-inf\classes\com\novell\webaccess\templates
Templates.Images.url=/com/novell/webaccess/images
We can see from the good webacc.cfg file that the path is
going to the correct path related to GroupWise 7 while the bad
webacc.cfg file is pointing to the path that was used with older
versions of GroupWise.