Environment
Novell iPrint for Linux Open Enterprise Server 2
Situation
When using the iPrint Migration tool to migrate printers from
NetWare to OES2, some printers will show as NOT BOUND on the OES2
server.
Resolution
Cause:
If the Printer Agent is using the HP or Axis Gateway, then the iPrint Migration tool will not correctly translate the Gateway Autoload command. The invalid Gateway Autoload Command will show as follows: (Note: x.x.x.x is the IP Address of the printer)
iprintgw PORT=RAW HOSTADDRESS=x.x.x.x PRINTERNAME=PASSTHROUGH
Resolution 1: Convert Gateway load command before migrating printers
Before running the iPrint Migration tool, run the Printer Agent Conversion Utility against the Print Manager running on NetWare. This will convert the printer agents from the third party gateway to the Novell Gateway. The iPrint Migration tool correctly translates the Novell Gateway Autoload Command. Search download.novell.com for the keyword pacvrt.exe to download this utility.
Resultion 2: Manually change the Gateway Autoload Command
a. Go to https://[ipOfiPrintServer]/PsmStatus
b. Click on a printer agent.
c. Click Configuration Options link
d. Change the Gateway Autoload Command to:
iprintgw PORT=RAW HOSTADDRESS=x.x.x.x
or
iprintgw PORT=RAW HOSTADDRESS=10.0.0.158
5. Click Apply
6. Click the Apply button next to the Shutdown Printer selection
7. Click the Apply button next to the Start Up Printer selection
If the Printer Agent is using the HP or Axis Gateway, then the iPrint Migration tool will not correctly translate the Gateway Autoload command. The invalid Gateway Autoload Command will show as follows: (Note: x.x.x.x is the IP Address of the printer)
iprintgw PORT=RAW HOSTADDRESS=x.x.x.x PRINTERNAME=PASSTHROUGH
Resolution 1: Convert Gateway load command before migrating printers
Before running the iPrint Migration tool, run the Printer Agent Conversion Utility against the Print Manager running on NetWare. This will convert the printer agents from the third party gateway to the Novell Gateway. The iPrint Migration tool correctly translates the Novell Gateway Autoload Command. Search download.novell.com for the keyword pacvrt.exe to download this utility.
Resultion 2: Manually change the Gateway Autoload Command
a. Go to https://[ipOfiPrintServer]/PsmStatus
b. Click on a printer agent.
c. Click Configuration Options link
d. Change the Gateway Autoload Command to:
iprintgw PORT=RAW HOSTADDRESS=x.x.x.x
or
iprintgw PORT=RAW HOSTADDRESS=10.0.0.158
5. Click Apply
6. Click the Apply button next to the Shutdown Printer selection
7. Click the Apply button next to the Start Up Printer selection
Status
Reported to EngineeringAdditional Information
Third Party Gateways are not supported by Novell or the vendor
providing the gateway.