Unable to import to a SLES 9 SP3 backend server

  • 3515030
  • 01-Mar-2007
  • 30-Apr-2012


Novell ZENworks 7 Desktop Management on Linux Support Pack 1 - ZDML7 SP1 Automatic Workstation Import
Novell SUSE Linux Enterprise Server 9 Support Pack 3 - SLES9 SP3
Novell ZENworks for Desktops 3.2 Support Pack 3 - ZfD32 SP3
Novell ZENworks Desktop Management 7 - ZDM7


Unable to import workstation after upgrading to ZDM 7 SP1
When manually attempting to import the following error occurs:
ERROR: 12002


Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 3a, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at Novell Support

Workaround: do the following.
  1. Download the ZDM 7 SP1 ConsoleOne snapins fromNovell Download page.
  2. Copy the new snapins to the administrator's workstation where ConsoleOne resides.
  3. Delete the Server Package.
  4. Re-create the Server Package with the new snapins.

Additional Information

The cause is the Server Package was created with ZfD32 SP3 ConsoleOne snapins.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.