Full Inventory scan fails on HP xw4300 workstations

  • 3513860
  • 03-Apr-2007
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management - ZDM7 Inventory

Situation

Doing a Full Inventory of a new HP xw4300 workstation fails when inserting information into the database.

ERROR:ZENInv - Storer: Exception->com.novell.zenworks.desktop.inventory.storer.DatabaseException: ASA Error -131: Syntax error near 'SLOT' on line 1 at com.novell.zenworks.desktop.inventory.storer.DatabaseOperator.connectEx(DatabaseOperator.java:1169)

Resolution

Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 3a, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support

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