GWIA connects to local host on outbound email

  • Document ID:3510924
  • Creation Date:09-Oct-2006
  • Modified Date:16-Mar-2012

Environment

Novell GroupWise GWIA
Novell GroupWise GWIA 7

Situation

Error 550 relaying denied
Error 550
Outbound email not delivered
Outbound email sent to local host 127.0.0.1

Resolution

Reported to development. The fix is in GroupWise 7 Support Pack 1 or later.
 
Note: A noted workaround that may help to resolve this issue:
Set the GWIA to bind exclusively to one of the addresses on the server. 
To do this go to the ConsoleOne:
1.  Select properties of the GWIA
2.  Select the GroupWise tab
3.  Choose Network address page
4.  Check the box to bind exclusive, this will bind the GWIA to a particular address on the server.  The TCP/IP address should be listed here as well.
 

Status

Reported to Engineering

Additional Information

With some addresses the GWIA will try to deliver the message to the local host (127.0.0.1) and not to the receivers mail host. The GWIA log files will show the following information.

09:08:49 2F6 DMN: MSG 2223189 Accepted connection: [127.0.0.1] (loopback)
09:08:49 2D2 DMN: MSG 2223161 Connected to x.x.x.x
09:08:49 2F6 DMN: MSG 2223189 Receiving file: SINCLAIR/ADMIN:\ADMIN\WPGATE\PRV-MH\receive\120b8534.140
09:08:49 2F6 DMN: MSG 2223189 Will not relay: user@host.com (127.0.0.1)
09:08:49 2D2 DMN: MSG 2223161 Send Failure: 550 Relaying denied
09:08:49 2F6 DMN: MSG 2223189 Will not relay: user@host.com (127.0.0.1)
09:08:49 2D2 DMN: MSG 2223161 Send Failure: 550 Relaying denied
09:08:49 2D2 DMN: MSG 2223161 SMTP session ended: x.x.x.x
09:08:49 2F6 DMN: MSG 2223189 SMTP session ended: 127.0.0.1



Formerly known as TID# 10099577