Sentinel: Sonic fails and returns an error code = 4

  • 3508445
  • 26-Jan-2007
  • 26-Apr-2012

Situation

Sonic fails and returns an error code = 4

Resolution

It means that there may be a lockfile in esecContainer that is preventing communication. Remove this lockfile and the messaging service should stay up.

The lockfile location is:

%ESEC_HOME%\3rdparty\SonicMQ\MQ6.1\.\esecDomain\data\_MFSystem\lock
Then start the Sentinel Communication service (old name eSecurity Communication).