ZEN 7 AWI service unloading on OES Linux

  • 3505474
  • 22-Aug-2006
  • 30-Apr-2012

Environment

Novell Open Enterprise Server (OES) Support Pack 1 Linux
Novell SUSE Linux Enterprise Server 9
Novell ZENworks Desktop Management 7 on Linux - ZDML7
 

Situation

ZEN 7 AWI service unloading on OES Linux.

Resolution

Fixed in ZENworks 7 Desktop Management on Linux Service Pack 1 Interim Release 4 Hot Patch 1. see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support
Workaround: Create a cron job that looks like this:
31 *  * * *    /opt/novell/zenworks/bin/ZDMstart
Since ZDMstart checks whether or not a service is running before it attempts to do anything, this seemed the simplest near-term solution.