Kmail does not show email address for GroupWise Distribution Lists

  • 3504593
  • 09-Aug-2006
  • 06-Jun-2013

Environment

Kmail 1.8.2
Kmail 1.9.1
Novell GroupWise 7 Support Pack 1

Situation

When you use Kmail/Kontact to connect to the GroupWise Address book via SOAP, you can view the email addresses for users, but distribution lists have a blank
email address field. Thus, when a user tries to right-click and send a message to the Distribution List from the Address Book,
the TO: field in the new message window is empty.


Resolution

Distribution list objects in GroupWise do not have an explicit"email address" attribute, so the GroupWise POA is not able to pass that information to Kmail using the SOAP protocol. Instead, we pass the individual email addresses of the group members, but Kmail does not seem to use that information. Submitted as an enhancement request for future versions of Kmail.

Workaround: Either manually enter the address (groupname@host.com) or use the Evolution client to connect to GroupWise.