Customer Report with 2 Criteria of 2 Product, Contains, finds no machines.

  • 3502191
  • 11-Jul-2007
  • 27-Apr-2012

Environment


Novell ZENworks 7 Asset Management - ZAM7 SP1 IR12
Novell ZENworks 7.5 Asset Management - ZAM7.5

Situation

Running a Web Console, Workstation Inventory, Custom Reports, SW Application, New Report, Software Applications (General) results in no machines found when defined with Criteria for: 'Workstation is Deleted = No AND; Product, Contains, AND; Product, Contains, .'

Defining the Criteria for only one Product, Contains, at a time works for the separate queries individually. Defining two Product, Contains, results in no machines found. From the results of the individual queries, there are machines that have both Software Applications.

Resolution

The only way to do this is to:

1. Create a report for each product. They must be workstation-based reports - not application based.

2. Then create a third report showing all workstations that are in both reports with criteria saying "workstation in report A and workstation in report B.

This is a known limitation, and is the same in all versions of the code.

An Request for Enhancement has been submitted.

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