Sentinel: Worklist Handler

If a work item is assigned to a group, this work item will be available for acceptance by anyone in the group. All work items need to be accepted before working on them. When accepting a work item, this work item will not be available for acceptance by others.

The WorkList Handler lists the work items that are assigned to a person or a persons group.

The four default activities associated with iTRAC are:

• Assign a user or role to the activity
• Perform data collection
• Perform data containment
• Eradication

Accepting Activities via the right-click option 1.

Within the Worklist, right click on a work item (within Work Items or on an iTRAC Incident) and perform the following:

• Accept (when the process is in an Accept step)
• Details
• Associated Incident

Perform Data Collection (as the assigned user)

1. (Optional) Open the Process Monitor for the iTRAC Incident.
2. If not already open, double-click on the iTRAC Incident.
3. As the assigned user, accept the iTRAC Process by:

• Double-click on the iTRAC Incident.
• Click Accept.
• Double-click on the iTRAC Incident.
• Click the down arrow and select True to verify acceptance of Incident assignment.
• Click Complete.

4. When ready to start collection of data:

• Double-click on the iTRAC Incident.
• Click the Accept button to confirm start of data collection.
• Double-click on the iTRAC Incident.
• Click the down arrow and select True to confirm start data collection.
• Click Complete.

5. When in process of viewing collection results:

• Double-click on the iTRAC Incident.
• Click the Accept button to start viewing data collection.
• Double-click on the iTRAC Incident.
• To confirm collection of data, click Complete

Data Containment (as the assigned user)

1. If not already open, double-click on the iTRAC Incident.
2. As the assigned user, accept start containment:

• Double-click on the iTRAC Incident.
• Click the Accept button to accept start of data containment.
• Double-click on the iTRAC Incident.
• Click the down arrow and select True to confirm start of data containment.
• Click Complete

3. When ready to view containment results:

• Double-click on the iTRAC Incident.
• Click the Accept button to accept view containment.
• Double-click on the iTRAC Incident.
• Click Complete when finished viewing containment results.

Data Eradication (as the assigned user)

1. If not already open, double-click on the iTRAC Incident.
2. When ready to eradicate:

• Double-click on the iTRAC Incident.
• Click Accept button to accept the start of eradication.
• Click the down arrow and select True to confirm start of eradication.
• Click Complete.

3. When ready to view eradication results:

• Double-click on the iTRAC Incident.
• Click Accept button to accept the start of viewing your eradication results.
• Click Complete to confirm completion of viewing and eradication.