ERROR: "A viewer for this format is not currently available"

Symptoms:
ERROR: "A viewer for this format is not currently available"
Unable to view attachments in quickviewer

Corrective Actions:
1. Reinstall GroupWise Client if there are files missing from the C:\Novell\GroupWise directory.
2. Click Start | Run and type "regedit" without quotes and click OK
3. Delete HKEY_LOCAL_MACHINE\SOFTWARE\SCC\. This key is not updated, if the Client is uninstalled or reinstalled
4. Launch GroupWise Client
5. Try to view the attachment in the quickviewer. This should recreate the key deleted in step 3

Root Cause:
Some corruption in the HKEY_LOCAL_MACHINE\SOFTWARE\SCC\ can cause the above issue. This key is not updated if the client is uinstalled or reinstalled

Steps to Duplicate:
1. Move VS*.dll files from C:\Novell\GroupWise to any other location
2. Launch GroupWise Client
3. Try to view an attachment in the quickviewer. It fails
4. Exit GroupWise Client
5. Now copy back the VS*.dll files and launch GroupWise Client and try to view an attachment in the quickviewer. It fails
6. Uninstall and reinstall GroupWise Client. It will still fail. GroupWise Cleaning Agent will also not help
7. Please follow the steps in the resolution to solve this issue