Global Signature does not work for internal messages using the GroupWise Linux client

  • 3491367
  • 05-Nov-2006
  • 26-Apr-2012

Environment

SLES10
Novell ConsoleOne 1.3.6
Novell GroupWise 7 Support Pack 1
Novell NetWare 6.5 Support Pack 5

Situation

Note1: For this problem, I am using latest NW version of GroupWise 7.0.1 (10-27-2006 build), both client and backend POA.

Note2: Also using latest Linux version of GroupWise 7.0.1 (10-31-2006 build) , both client and backend POA.

Global signature is missing for HTML or Text signatures for internal messages when:
a. You use a GroupWise Linux client against a Linux or Netware POA

However Global signature is visible in the message for HTML or Text signatures for internal messages when:
a. You use a GroupWise Windows client against a Linux or Netware POA

STD: With Note1 and Note2 in mind :

1. Have a functional SLES10 box with a GroupWise 7 Post Office and Domain (Linux or Netware) with a global signature enabled for the Post Office from ConsoleOne.
2. Using the GroupWise Linux client, send a message from User1 to User2 on this same Post Office. You will notice when you read the message in User2's mailbox, that the HTML or Text global signature is not there.
3. Using the GroupWise Windows client, send a message from User1 to User2 on this same Linux Post Office. You will notice when you read the message in User2's mailbox, that the HTML or Text global signature is present as it should be.

Resolution

This problem has been duplicated by GroupWise support with at least the 10-31-2006 build of GroupWise 7.0.1. GroupWise development has been notified. Only current workaround is to use a Windows 32 bit GroupWise client when sending a message.

Status

Reported to Engineering

Bug Number

218265