Continually get the ZEN login window and it will not authenticate to the primary server

  • 3488382
  • 18-Dec-2007
  • 29-Apr-2014


Novell ZENworks Configuration Management 11
Novell ZENworks Configuration Management 10


ZCM login window always pops up when logging in to a server.

Pass-through authentication does not work on a server that has the ZCM agent installed

Login credentials not being passed to user source on Terminal Server


ZENworks passive login is not supported on server platform on Boot. To login to the zone use the ZENworks icon in the system tray after logging in to the server.
In ZENworks agent 10.1.2 and later a registry key is available to force passive mode login for Windows server platform. 
NOTE:  Setting this registry key on a server will slow performance for startup significantly.  This registry setting should not be used on ZENworks primary servers, but only managed agents on server platform that are used as agent devices.
HKLM\Software\Novell\ZENworks\ZenLgn\AllowPassiveModeLoginOnServers dword set to 1 to enable, 0 to disable passivemode login for managed Windows servers.

NOTE: 10.3.x or later the registry location is under  HKLM\Software\Novell\ZCM\ZenLgn\

Additional Information

For other TIDs relating to login issues, see TID 3273870 - Troubleshooting ZCM login problems