ZLM 7.2 Agent Shuts Down Unexpectedly

  • 3488162
  • 01-Oct-2007
  • 30-Apr-2012

Environment

Novell ZENworks 7.2 Linux Management - ZLM7.2

Situation

Randomly the ZLM 7.2 Agent is stopping on a number of machines.

Resolution

To obtain access to the Interim Release 1 with the fix for this problem, Send an email to zen.feedback@novell.com with the subject of "ZLM7.2 Hot Patch". An email reply will be sent with instructions on how to obtain the Interim Release rpms.
Ensure after installing the rpms to follow the instructions in the readme for zlm72hp5-tid.tar.gz "ZLM 7.2 Upgrade to IR 1 from ZLM 7.2" found at Novell Downloads

Additional Information

"ls -ltcra /var/opt/novell/log/zenworks" showed an older zmd-messages.log was being modified with:

/opt/novell/zenworks/sbin/zmd: line 59: /opt/novell/zenworks/lib/zmd/zmd-bin: Argument list too long

Running "ps -ef | grep zmd" randomly through the week showed an increase in white spaces within the command:
root 5303 1 0 17:09 ? 00:00:02 zmd /opt/novell/zenworks/lib/zmd/zmd.exe --sleep-resume
root 2311 1 0 12:13 ? 00:00:02 zmd /opt/novell/zenworks/lib/zmd/zmd.exe --sleep-resume
root 14889 1 0 17:00 ? 00:00:13 zmd /opt/novell/zenworks/lib/zmd/zmd.exe --sleep-resume