Novell NetWare client 4.90 sp1a causes GPF if Panda Antivirus is also installed

  • 3481449
  • 25-Jan-2008
  • 16-Mar-2012


Panda Antivirus Platinum 6.26.12
Novell Client 4.9 SP1 for Windows NT/2000/XP
Novell Client 4.83 SP3 for Windows NT/2000/XP
Microsoft Windows XP Professional SP1


Upgraded from Novell Client 4.90 to Novell Client 4.9 SP1
Workstation will randomly fail to shutdown cleanly when user selects "Shutdown" or "Restart"
The symptoms are only seen on Novell Client 4.9 SP1a and Novell Client 4.83 SP3, if the workstation has Novell Client 4.90 the error does not appear
Install Panda Antivirus Platinum 6.26.12

Additional Information

Customer was able to resolve the issue by deactivating the "UNC Path Filter" in the client properties, however Novell was unable to confirm this in its tests.
Defect logged with engineering

Formerly known as TID# 10093123