Environment
Novell
ZENworks 7.2 Linux Management - ZLM7.2 IR1
Situation
ZLM services do not load and ZCC is not accessible
ERROR:"INFO WebCache Retrieval of'https://servername/zenworks-registration/ostargets.xml' (try 3) failed: Error: ConnectFailure" in zmd-messages.log file.
ERROR:"JNDIRealm[Catalina]:
Exception performing authentication
javax.naming.CommunicationException: 127.0.0.1:10636 [Root
exception is java.net.ConnectException: Connection
refused]"
in catalina.out file.
The ndsd
daemon will not start.
The status of ndsd
states:
/usr/sbin/rcndsd: line 268: 5467 Segmentation fault $bindir/ndsstat
>/tmp/nds.stat.$$ 2>&1
/usr/sbin/rcndsd: line 268: 5470 Segmentation fault $bindir/ndsstat
-h `hostname` >/tmp/nds.stat.$$ 2>&1
/usr/sbin/rcndsd: line 268: 5467 Segmentation fault $bindir/ndsstat
>/tmp/nds.stat.$$ 2>&1
/usr/sbin/rcndsd: line 268: 5470 Segmentation fault $bindir/ndsstat
-h `hostname` >/tmp/nds.stat.$$ 2>&1
Unable
to get server status
Resolution
To fix this
problem, zlm-config must be rerun which reinstalls ZENworks Linux
Management.
It may
be possible to perform a backup of the eDirectory object store
and the Posgres data store, re-install ZLM, and then restore the
object and data store. See Section V Disaster
Recovery of the ZENworks
7.2 Linux Management on line documentation.
Additional Information
The root
cause of the problem in this instance is unknown, however, because
NICI was reinstalled on the server hosting ZLM, it was necessary to
reinstall ZLM.
Note that in
this instance, only a single ZLM Primary server existed in a
single ZLM zone, no secondary servers existed.