Postfix on SLES10 SP1 Stops Processing Message Queue

  • 3474079
  • 18-Jan-2008
  • 27-Apr-2012

Environment

Novell SUSE Linux Enterprise Server 10
Postfix 2.1.1

Situation

Postfix 2.1.1 server was acting as a mail gateway (to receive messages and forward them to other systems)
Outbound messages stopped processing and new (incoming) messages piled up in the /var/spool/postfix/incoming directory
Lots of errors in the /var/log/mail log file: "Jan 16 08:29:43 postfix/qmgr[31417]: fatal: bad extra offset file active/0/069833BF3F"

Resolution

1. Stop Postfix
2. Remove the message file referenced in the "fatal: bad extra offset file" error message.
3. Restart Postfix