Sentinel: Assigning an Incident

Assigning an Incident (Admin Role)

1. While creating an incident assigned with one of the iTRAC processes:

• HIPAA Compliance Process
• SANS Incident Response Process
• Sarbanes Oxley FTP Compliance Process
• User created process

Set your other values (Title, State, Severity, Priority, Category, Responsibility and any attachments). Click Save.

2. To assign a user, the Admin role user:

• Double-click on the iTRAC Incident.

• Accepts the iTRAC Incident
• Double-click on the iTRAC Incident, assign a username to the iTRAC Incident and click Complete.

3. Click the iTRAC tab, the iTRAC Incident (if assigned to you) will appear in the WorkList.