iFolder 2.1.3 on IIS - authentication error (-25)

When the iFolder client tries to login, an authentication error (-25) is displayed by the client.

Reinstall iFolder and leave the database path set to the default C:\iFolder.

Authentication error -25 primarily means that the users account has not been created on the server. This could be due to a few different issues.

With regard to IIS, the usual cause is the iFolderServerRoot does not exist. The installation process of iFolder requests the"Local iFolder User Database Path" from the the administrator performing the installation. This defaults to "C:\iFolder". The"Local iFolder User Database Path" field in the installation process will be saved to the iFolderServerRoot registry entry, located in the

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\W3SVC\iFolderServer

key location.

Changing this default can cause iFolder to return error -25 when logging in with the client.
With regard to Microsoft Windows Server 2000 or Windows Server 2003, the systems typically use NT-based permissions. The installation process cannot create a path on a separate drive due to some of the security constraints of NT-based permissions, hence it typically does not work to point the User DB Path to a separate location.

Formerly known as TID# 10099075